The Decline of Eye Contact - WSJ.com: " Looking at a colleague when speaking conveys confidence and respect. Prolonged eye contact during a debate or disagreement can signal you're standing your ground. It also points to your place on the food chain: People who are high-status tend to look longer at people they're talking to, compared with others, says a 2009 research review in Image and Vision Computing. When people withhold eye contact out of carelessness or disrespect, it speaks volumes. Suzanne Bates, author of "Speak Like a CEO," has coached executives who check their smartphones so often during meetings that "it's the equivalent of not showing up for half the meeting," she says." (more at link above)
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